If any services are not represented that you use or rely on, please simply open a ticket and request they be added. We can track almost anything.
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Update - Issue with intermittent failures in message delivery from Teams app has been resolved.Issue with intermittent failures in attachment deliver is still open and we are working with Microsoft Support on remediation. Aug 22, 2025 - 13:04 UTC
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Identified - We have identified an issue with our simulated phishing system that is causing delays in processing emails in the queue. As a result, simulated phishing emails are taking longer than expected to be sent out.Our team is actively working on a fix and will provide updates as soon as more information is available. We appreciate your patience and understanding as we resolve this matter. Sep 15, 2025 - 11:51 EDT
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We are monitoring the recovery and actively working on fixing the files.
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 15, 2025 - 08:45 EDT
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Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available. Sep 11, 2025 - 02:21 PDT
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Teams Service App: Attachments are not arriving sporadically.
ALN Teams and Slack Integration
Our integration that allows our technicians to meet you in Teams and Slack
ALN - PII Protect
Apple
Datto SaaS Protection - Maintenance Notice for Node 'aue1-bfyii-332'
SaaS Protection
Hardware and Software Procurement
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ALN Engineered Web Hosting
This includes our website as well as all Engineered Core and Complete WordPress Hosting plans. - Provided by WPEngine
ALN Licensing Audit Sync
Sync's licensing data for Microsoft and Google Cloud Accounts - Typically outages don't impact billing any changes not reflected on the current months invoice due to an outage will update automatically in the next cycle.
ALN Mail Filtering and Bracket
Includes customers on SecureMail and Bracket - Provided by MailFilter
ALN Procurement Platform
Handles quotes and proposals and other agreement documents. - Provided by Zomentum Grow
ALN Payment Portal
Outages of this portal may stop automatic payments or customers access to payment and invoice history temporarily.
ControlOne & Cytracom Voice
