If any services are not represented that you use or rely on, please simply open a ticket and request they be added. We can track almost anything.
.png)
Identified - We have Identified the problem and are working with Microsoft to work towards a resolution. Aug 21, 2025 - 20:09 UTC
Last update on
Identified - We have identified an issue affecting the downloading of reports and certificates from our platform. Our engineers have confirmed the problem and are actively investigating the root cause. We will provide an update as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience. Sep 02, 2025 - 10:02 EDT
Last update on
Identified - Status Report: Zorus Portal Service DisruptionSummaryWe are currently experiencing a backend connectivity issue affecting several elements of the Zorus Portal. Core protection remains fully functional, but some portal features are impacted.Impacted ServicesThe following portal features are temporarily unavailable or degraded:-Reporting: Issues with generating and sending reports.-Whitelabeling: Modifications to whitelabeling settings are unavailable.-Customer & Group Management: Creation of new customers and groups may fail.-Agent Downloads: Downloading the Zorus Agent is currently disrupted.-Gradient MSP Integration: Integration features are impacted.Unaffected ServicesFiltering and Protection: All core filtering and protection services remain operational and continue to protect end users without interruption. Sep 02, 2025 - 16:51 EDT
Last update on
Update - Our monitoring detected service degradation with Zoom AI services in Singapore. We have resolved the issue and are currently monitoring it closely. Zoom will provide updates as soon as we have more information to share. Sep 02, 2025 - 01:02 PDT
Last update on
Teams Service App: Messages with Attachments are not arriving.
ALN Teams and Slack Integration
Our integration that allows our technicians to meet you in Teams and Slack
ALN Engineered Web Hosting
This includes our website as well as all Engineered Core and Complete WordPress Hosting plans. - Provided by WPEngine
Hardware and Software Procurement
.png)
ALN Licensing Audit Sync
Sync's licensing data for Microsoft and Google Cloud Accounts - Typically outages don't impact billing any changes not reflected on the current months invoice due to an outage will update automatically in the next cycle.
ALN Mail Filtering and Bracket
Includes customers on SecureMail and Bracket - Provided by MailFilter
ALN Procurement Platform
Handles quotes and proposals and other agreement documents. - Provided by Zomentum Grow
ALN Payment Portal
Outages of this portal may stop automatic payments or customers access to payment and invoice history temporarily.
ControlOne & Cytracom Voice
