Last update on
SIMnet will be unavailable during the following times: Maintenance Phase 1: Date: Saturday, November 30th Time: 4:00am-6:00am Central Impacted Services: SIMnet Platform Maintenance Phase 2: Date: Saturday, December 28th Time: 4:00am-6:00am Central (estimated, further timeline refinement after phase 1 expected) Impacted Services: SIMnet Platform We are performing routine maintenance to improve performance, reliability and security. Thank you for your patience and understanding. Sincerely, McGraw Hill Product Team
Last update on
Summary: Some ASM collection scan results may be delayed Description: We are experiencing an issue with Mandiant Attack Surface Management. Our engineering team is aware of an issue affecting some customers' collection scan results. These results may be delayed by up to 24 hours, and customers may also notice a temporary change in the reported entity count. Engineers have identified the root cause and are currently implementing a solution. We expect all affected collections to be fully processed within 48 hours. We will provide an update by Thursday, 2024-11-21 17:00 US/Pacific with current details. Diagnosis: Customers may notice delayed collection scan results and a temporary change in the reported entity count. Workaround: None at this time.
Last update on
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 20, 2024 - 17:30 PST
Last update on
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 20, 2024 - 17:30 PST
Last update on
Headless Services Disruption. Some User Portal functionality unavailable
HTML Global Engineered Web Hosting
This includes our website as well as all Engineered Core and Complete WordPress Hosting plans. - Provided by WPEngine
Achieve3000
Google Cloud
PowerSchool SIS State/Provincial Reporting Version 24.11.2.0 Upgrade Early Deployment for MS, ID, and OR
PowerSchool
PowerSchool SIS State/Provincial Reporting Version 24.11.2.0 Upgrade Early Deployment for MS, ID, and OR
Schoology
HTML Global Client Portal
HTML Global Licensing Audit Sync
Sync's licensing data for Microsoft and Google Cloud Accounts - Typically outages don't impact billing any changes not reflected on the current months invoice due to an outage will update automatically in the next cycle.
HTML Global Mail Filtering & Bracket
Includes customers on SecureMail and Bracket - Provided by MailFilter
HTML Global Procurement Platform
Handles quotes and proposals and other agreement documents. - Provided by Zomentum Grow
HTML Global Payment Portal
Outages of this portal may stop automatic payments or customers access to payment and invoice history temporarily.
ControlOne & Cytracom Voice
