If any services are not represented that you use or rely on, please simply open a ticket and request they be added. We can track almost anything.
Investigating - Ingram Micro our primary distributor for hardware and SaaS solutions is currently experiencing a cybersecurity incident. We are currently working to re-route placed orders through alternative channels.
Last update on
Investigating - We are currently investigating an issue affecting the User Edit Profile function. In some cases, the "Check Availability" feature for screen names may inaccurately indicate that a chosen name is available when it is not. If a duplicate screen name is selected, the profile update will not be saved, and the original screen name will remain unchanged.Our team is working to resolve this issue and will provide updates as they become available. Thank you for your patience. May 29, 2025 - 10:35 EDT
Last update on
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 11, 2025 - 17:00 PDT
Last update on
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 11, 2025 - 17:00 PDT
Last update on
Disruption of Hardware Orders and New Software Orders
Hardware and Software Procurement
ALN Engineered Web Hosting
This includes our website as well as all Engineered Core and Complete WordPress Hosting plans. - Provided by WPEngine
ALN - PII Protect
NWEA
Zoom
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ALN Teams and Slack Integration
Our integration that allows our technicians to meet you in Teams and Slack
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ALN Licensing Audit Sync
Sync's licensing data for Microsoft and Google Cloud Accounts - Typically outages don't impact billing any changes not reflected on the current months invoice due to an outage will update automatically in the next cycle.
ALN Mail Filtering and Bracket
Includes customers on SecureMail and Bracket - Provided by MailFilter
ALN Procurement Platform
Handles quotes and proposals and other agreement documents. - Provided by Zomentum Grow
ALN Payment Portal
Outages of this portal may stop automatic payments or customers access to payment and invoice history temporarily.
ControlOne & Cytracom Voice
